1. Our Commitment
At Rashidly.com, we pride ourselves on delivering high-impact SEO results. Because our services—including DA/DR/TF boosting, backlink creation, and premium tool access—are digital and involve manual labor and outreach costs, we follow a structured refund policy to ensure fairness for both parties.
2. Eligibility for a Refund
Refund requests are evaluated on a case-by-case basis under the following conditions:
- Service Non-Delivery: If we fail to initiate your campaign or provide tool access within the promised timeframe (typically 48-72 hours for initial setup).
- Metric Failure: If an authority package (e.g., Increase DR to 50) is not achieved within the agreed-upon period, despite following all technical requirements.
- Tool Malfunction: If a premium tool account remains inaccessible for more than 48 consecutive hours and a replacement or fix cannot be provided.
3. Non-Refundable Scenarios
- Once a guest post or backlink has been successfully published on a third-party site.
- If a client provides incorrect target URLs or anchor texts after the work has commenced.
- Change of mind after the outreach or authority-building process has already started.
- Ranking fluctuations caused by official Google Core Algorithm updates that occur after service delivery.
4. Partial Refunds
For large-scale link building or recurring SEO management, we may offer pro-rated refunds. This means you will only be charged for the links already placed or the work already completed, and the remaining balance will be returned to you.
5. How to Initiate
To request a review of your order, please contact Rashid Ali directly with your order number and details. We aim to resolve all satisfaction-related queries within 5-7 business days.